Frequently asked questions.

CheckMeIn is customer arrival software for service businesses. Customers check in from their browser, and staff get a clearer view of who has arrived.

No. Customers can check in from a browser on their phone. Businesses can also review other arrival paths when needed.

CheckMeIn is built for service businesses such as salons, spas, clinics, dental offices, restaurants, auto repair counters, and other front desks that need calmer arrival visibility.

No. CheckMeIn is designed to sit beside your existing tools as an arrival-management layer.

No. CheckMeIn does not replace payment, POS, booking, medical record, or business-management systems.

Yes. Many businesses start with simple QR check-in and review larger front-desk needs later.

Yes. Businesses with larger or more structured front-desk needs can request a business consultation before setup.

Yes. CheckMeIn can support arrival visibility for both walk-ins and appointment-based visits while existing scheduling tools stay in place.

CheckMeIn can be used for arrival management, but it is not a medical record system, emergency intake tool, or place to collect unnecessary sensitive clinical details.

Businesses should ask only for the practical arrival details staff need. Sensitive information should stay in the proper dedicated systems.

Yes. Start a 7-day free trial with secure payment-method approval. There is no charge on signup, and you can cancel before the first charge.

Standard Support has a target initial response within 5 business days, Monday-Friday, excluding public holidays. Resolution time depends on the issue.

Use the pricing page for public pricing, or contact sales when your front-desk needs should be reviewed privately.

For sales questions, use Contact Sales. For support questions, use the Contact page. Privacy details and privacy contact information are available on the Privacy page.